Documentation

Chargebacks Skill

The Chargebacks skill contains very detailed information for any Chargebacks received in the past 90+ days

Time Period 90-days
Report Format: json
Example Report:
[
    {
        "id": "ADZYU6YZYZYYY",
        "sellerId": "1865923660",
        "filingDate": {
            "locale": "en_US",
            "timezone": "US\/Pacific",
            "instant": 1754644404,
            "formattedDate": "Jul 15, 2025",
            "formattedDateTime": "July 15, 2025 9:44:14 PM PDT",
            "longFormattedDate": "July 15, 2025",
            "fullFormattedDate": "Tuesday, July 15, 2025"
        },
        "replyByDate": {
            "locale": "en_US",
            "timezone": "US\/Pacific",
            "instant": 1743245444,
            "formattedDate": "Jul 22, 2025",
            "formattedDateTime": "July 22, 2025 9:45:14 PM PDT",
            "longFormattedDate": "July 22, 2025",
            "fullFormattedDate": "Tuesday, July 22, 2025"
        },
        "relatedOrders": [
            {
                "orderId": "111-1234567-7654321",
                "orderDate": {
                    "locale": "en_US",
                    "timezone": "US\/Pacific",
                    "instant": 1745095195.55,
                    "formattedDate": "May 24, 2025",
                    "formattedDateTime": "May 24, 2025 6:56:55 AM PDT",
                    "longFormattedDate": "May 24, 2025",
                    "fullFormattedDate": "Saturday, May 24, 2025"
                },
                "orderAmount": {
                    "zero": false,
                    "unit": {
                        "code": "USD",
                        "smallestAmount": 0.01
                    },
                    "code": "USD",
                    "amount": 35.66
                },
                "items": [
                    {
                        "offeringTitle": "Chargeback Specialist mug, Chargeback Specialist gifts, gift for Chargeback Specialist 11 oz mug",
                        "orderQuantity": 2,
                        "asin": "B0CB58FQ7F"
                    }
                ]
            }
        ],
        "amount": {
            "zero": false,
            "unit": {
                "code": "USD",
                "smallestAmount": 0.01
            },
            "code": "USD",
            "amount": 35.66
        },
        "status": "Resolved",
        "statusDetails": "You are responsible for this chargeback, and you funded the buyer reimbursement.",
        "canRepresent": false,
        "transaction": {
            "id": "24955441465025",
            "transactionDate": {
                "locale": "en_US",
                "timezone": "US\/Pacific",
                "instant": 1748878808.888,
                "formattedDate": "May 27, 2025",
                "formattedDateTime": "May 27, 2025 12:48:08 PM PDT",
                "longFormattedDate": "May 27, 2025",
                "fullFormattedDate": "Tuesday, May 27, 2025"
            },
            "note": null,
            "transactionAmount": null
        },
        "representation": null,
        "reasonCode": "98",
        "detailedReasonCode": "98",
        "chargebackType": "Unknown",
        "instituteTypeCode": "PMTC"
    }
]