The On-Time Delivery Rate skill downloads the report that is available in Seller Central under the Account Health section.
The report provides details about each order that not delivered on-time
| Report Format: | Comma Separated (.csv) |
|---|
Order ID,SKU,Unit count,Order date,Promised ship date,Ship confirmation date,Carrier first scan date,Promised delivery date without a promise extension,Promised delivery date with a promise extension,Actual delivery date,Delivered after the promised delivery date without a promise extension,Delivered after the promised delivery date with a promise extension,Carrier name,Ship method,Ship option,Tracking ID,Origin country 111-9876543-9876543,"big-sku",1,5/16/25 01:35:41 GMT (5/8/25 18:35:41 PDT),5/10/25 06:59:59 GMT (5/9/25 23:59:59 PDT),5/9/25 15:59:49 GMT (5/9/25 08:59:49 PDT),5/9/25 22:47:00 GMT (5/9/25 15:47:00 PDT),5/15/25 06:59:59 GMT (5/14/25 23:59:59 PDT),5/16/25 06:59:59 GMT (5/15/25 23:59:59 PDT),5/15/25 17:33:44 GMT (5/15/25 10:33:44 PDT),X,,FedEx,MERCHANT,Std US D2D Dom,"=""288489190283""",US 113-8765432-8765432,"small-sku",4,5/17/25 00:27:11 GMT (5/12/25 17:27:11 PDT),5/14/25 06:59:59 GMT (5/13/25 23:59:59 PDT),5/13/25 15:06:36 GMT (5/13/25 08:06:36 PDT),5/13/25 23:35:00 GMT (5/13/25 16:35:00 PDT),5/15/25 06:59:59 GMT (5/14/25 23:59:59 PDT),5/16/25 06:59:59 GMT (5/15/25 23:59:59 PDT),5/15/25 21:45:23 GMT (5/15/25 14:45:23 PDT),X,,FedEx,MERCHANT,Std US D2D Dom,"=""288609190283""",US