Documentation

Order Defect Skill

The Order Defect skill download the report that is available in Seller Central under the Account Health section.

The report provides details about Negative Feedback, A-to-Z-Claims, and Chargebacks for a selelr account

Time Period The past 60-days
Report Format: Comma Separated (.csv)
Example Report:
Order Date,Order ID,Fulfilled By,Negative feedback,A-to-z Guarantee claims,Chargeback claims,Impacts Account Health