Documentation

Policy Compliance Skill

The Policy Compliance skill downloads the very detailed Compliance Page from Seller Central

The report provides details about an product policy compliance issues that may be present. These issues may include surpressed or removed listings which need to be addressed

Time Period 180-days (currently open issues only)
Report Format: json
Example Report:
{
    "defects": [
        {
            "id": "AI2NIBHQKBZZI_ATVPDKIKX0DER_XEuTdGQwYcs86qtNyUH6DNxF3SDkwDWj=_1749999999937",
            "alternateViolationId": "V2_OTHER_AI2NIBHQKBZZI_ATVPDKIKX0DER_XoCjaL0NbwnAew09l0gqsXOnzKU8dlY6=_29999999",
            "status": "Open",
            "title": null,
            "asinTitleMap": null,
            "imageURL": null,
            "asin": "B07PCMWTSG",
            "federationFormatDate": "2025-02-21",
            "date": "Feb 21, 2025",
            "dueDate": null,
            "reasonMessage": null,
            "gated": null,
            "enforcementType": null,
            "appealId": null,
            "appealStatus": null,
            "appealToken": null,
            "appealEnforcementType": "PCX:pep.issues.pdm_high_price_error",
            "appealRedirectUrl": null,
            "mobileRedirectUrl": null,
            "reinstatementPath": null,
            "appealForgivenessRejected": false,
            "caseId": null,
            "reason": null,
            "spaReasonCode": null,
            "appealsEmail": null,
            "removalTypeStringId": null,
            "brandName": null,
            "nextSteps": null,
            "documentClass": "",
            "ruleName": "",
            "sku": "my-very-special-sku",
            "enforced": false,
            "appealEnforcementId": "V2_OTHER_AI2NIBHQKBZZI_ATVPDKIKX0DER_wufOGoKoe8ryk0MiLXZYAuNfg3m1n0qQ=_291999999",
            "appealEnforcementNamespace": "stelr",
            "metricName": "POSITIVE_CUSTOMER_EXPERIENCE",
            "issueList": [
                {
                    "id": "issue.9zUCSc6yzOp02cDyNABJj1UTmU1hjFt6.wufOGoKoe8ryk0MiLXZYAuNfg3m1n0qQ=_174777777737",
                    "issueType": "pep.issues.pdm_high_price_error",
                    "issueHash": "xXWT81TTkH3O4G4Gmo3N0yoaLcUCzOwB=",
                    "source": {
                        "target": "SKU",
                        "artifactId": "my-very-special-sku"
                    },
                    "target": {
                        "target": "SKU",
                        "artifactId": "my-very-special-sku"
                    },
                    "parameters": {
                        "violated_prices": "[our_price]",
                        "reason": "pdm_high_price_error:high_price_error",
                        "impactDate": "Feb 21, 2025",
                        "discriminators": "ALL",
                        "isHaulListing": false,
                        "VIOLATION_LEVEL_GMS": "1977.55",
                        "offer_listing_type": "purchasable",
                        "LISTING_T12M_GMS_UNGROUP_SKU": "1977.55",
                        "BASE_AHR_WEIGHT": "NONE",
                        "LISTING_T12M_GMS": "1977.55",
                        "violationGmsValue": 1977.55,
                        "rule_type": "policy",
                        "is_shipping_included": "false",
                        "programName": "ProgramNameNotFound",
                        "price_type": "our_price",
                        "currency": "USD",
                        "asin": "B07PCMWTSG"
                    },
                    "impactDate": null,
                    "lastAssertedDate": null,
                    "marketplaceId": 1,
                    "exemption": null,
                    "enforcements": [
                        {
                            "action": "merchandising_terms_suppressed",
                            "parameters": {
                                "discriminators": "ALL",
                                "offer_listing_type": "purchasable",
                                "price_type": "our_price",
                                "currency": "USD"
                            }
                        }
                    ],
                    "lastUpdatedTimestamp": 0,
                    "status": "Open"
                }
            ],
            "instanceType": "SKU",
            "severity": "NONE"
        },
        ...
    ],
    "marketplaceId": "ATVPDKIKX0DER",
    "sellerId": "AI2NIBHQKBZZI",
    "excludedMetrics": {
    },
    "startDate": "November 24, 2024",
    "endDate": "April 22, 2025",
    "nextPageToken": null,
    "contributorSystem": null,
    "vendorCodesList": null,
    "selectedVendorCode": null,
    "hasSupplementalInfo": false
}