Documentation

Shipping Performance Summary Skill

The Shipping Performance skill contains details about the Late Shipment Rate, Pre-fulfillmenet Cancel Rate, Valid Tracking Rate, and On-Time Delivery Rate

Time Period Various, 7-30 days
Report Format: json
Example Report:
{
    "late_shipment_rate_10_day": {
        "period_start": "2025-05-13",
        "period_end": "2025-05-22",
        "total_orders": 2,
        "late_orders": 0,
        "late_shipment_rate": "0%",
        "target": "Under 4%"
    },
    "late_shipment_rate_30_day": {
        "period_start": "2025-04-23",
        "period_end": "2025-05-22",
        "total_orders": 2,
        "late_orders": 0,
        "late_shipment_rate": "0%",
        "target": "under 4%"
    },
    "pre_fulfillment_cancel_rate": {
        "period_start": "2025-05-15",
        "period_end": "2025-05-21",
        "total_orders": 2,
        "cancelled_orders": 0,
        "cancellation_rate": "0%",
        "target": "under 2.5%"
    },
    "valid_tracking_rate": {
        "period_start": "2025-04-13",
        "period_end": "2025-05-12",
        "exempted_shipments": 0,
        "valid_tracking": 0,
        "valid-tracking_rate": "N\/A",
        "target": "over 95%"
    },
    "on_time_delivery_rate": {
        "period_start": "2025-05-02",
        "period_end": "2025-05-15",
        "tracked_units": 0,
        "compliant_units": 0,
        "on_time_delivery_rate": "N\/A",
        "target": "over 90%"
    }
}